Privacy Policy

Privacy Policy

This policy explains what happens to the information you give us, and it is written to be read rather than to be ignored.

What Happens to Your Enquiry

This is the important part. When you submit the form or call us, your name, contact details, postcode and the answers you give are passed to third-party loft conversion companies so they can quote for your work. That is the entire purpose of the form, and it is the point at which your details leave us.

The categories of recipient are independent loft conversion contractors covering your area. Once your details are passed on, those companies become data controllers in their own right for whatever they then do with them, and their own privacy policies apply.

Call Tracking

Calls to the number on this site are handled through a call-tracking service, which records call data and may record the call itself. The telephone number displayed on the site may vary between visitors. That is how the tracking works, and we would rather say so than leave you wondering why the number changed.

Form Handling

The form posts to a script on this domain, which emails the enquiry to us. Where any third-party service is involved in relaying that mail, it is named here.

Lawful Basis, Retention and Your Rights

We process enquiry data on the basis of your consent and our legitimate interest in providing the matching service you asked for. We keep enquiry records for as long as needed to run the service and meet our legal obligations.

Under UK GDPR you can ask for a copy of your data, ask us to correct or delete it, object to processing, or withdraw consent. Email us and we will action it. If you are not satisfied, you can complain to the Information Commissioner's Office.

Cookies

This site sets only what is needed to make it work and to run the call tracking described above. There is no advertising network on this site.